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At Luxora Furnitures, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
When you use our website or place an order, we may collect the following information:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through our payment providers)
Order history
IP address, browser type, and device information
Website usage data through cookies and analytics
We use your information to:
Process and deliver your orders
Provide customer support
Respond to your enquiries
Send order confirmations and delivery updates
Improve our website and shopping experience
Prevent fraud and maintain website security
Send promotional emails or offers (only where you have given consent or where permitted by law)
We do not store your complete payment card information on our servers. Payments are processed securely through trusted third-party payment providers using industry-standard encryption.
Our website uses cookies to:
Remember your preferences
Improve website performance
Analyse website traffic
Enhance your shopping experience
You can disable cookies through your browser settings, although some features of our website may not function correctly.
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties where necessary, including:
Payment processing providers
Delivery and courier companies
Website hosting and technical service providers
Analytics and marketing service providers
Government authorities where required by law
All third parties are required to keep your information secure and confidential.
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
While no online system can guarantee absolute security, we continuously work to protect your data using industry-standard security practices.
Depending on applicable data protection laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal data
Restrict or object to certain processing activities
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
We retain your personal information only for as long as necessary to:
Fulfil your orders
Meet legal and accounting obligations
Resolve disputes
Enforce our agreements
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised "Last Updated" date.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Luxora Furnitures
Customer Care (WhatsApp): +44 7548 699078
